Airport Concierge
Arrive or depart in style with your very own personal concierge.
During the school holidays thousands of New Zealand families go on a vacation, be it domestic or overseas, and it’s an exciting time especially for the kids. However, unless you’re well prepared, an exciting holiday can turn stressful. Auckland Airport understands this, and that’s why we have organised the following events and facilities to help make sure your journey is enjoyable.
For passengers traveling with children, we allow bottles up to 100 ml in your carry-on luggage. For baby stroller allowances, please check with your airline.
Medicine allowances differ from country to country. If you’re traveling overseas, please check the allowances of your holiday destination. However, we recommend you take a First-aid pack with the essentials such as:
(This is only a basic guideline please check with a medical professional for any specific conditions)
Here are some top tips on traveling with children so you can make the most of your holiday:
Parents with little tots can utilise the airport's well-appointed Parent Rooms, equipped with changing and feeding facilities.
International terminal, departures
Before security:
A family facility is available on Level 1 near the Food Court. This facility has a feeding chair, a microwave, bathroom, baby changing facilities and a children’s play pen.A baby changing station is also available in washrooms close to Door 3 and at Door 4 on the Ground Floor.
After security:
A family facility is available on Level 1 before the seating area. This facility has a feeding chair, a microwave, bathroom, baby changing facilities and a children’s play area.
A family facility is available on Level 2 before Gate 2. This facility has a feeding chair, a microwave, bathroom, baby changing facilities and a children’s play area.
Baby changing stations are available in the below washrooms;
International terminal, arrivals
A family facility is available on at Gates 15 – 18. This facility has a feeding chair, a microwave, bathroom and baby changing facilities.
Baby changing stations are available below washrooms;
There are shower facilities located near Strata Lounge.
Domestic terminal
Before security:
A family facility is available on Ground Floor near the Air NZ Lounge. This facility has a feeding chair, a microwave, bathroom and baby changing facilities.
Baby changing stations are available in the below washrooms;
After security:
A family facility is available on Level 1 at Gate 29. This facility has a feeding chair, a microwave, bathroom and baby changing facilities.
Baby changing stations are available in the below washrooms;
Help us do our best to keep your family trips at Auckland Airport enjoyable. If you have feedback on how we can improve your experience traveling with children, please contact us.